To obtain this label, three criteria are taken into account: the attention paid to customers (quality of reception, speed of contact, etc.), the level of expertise of the brands (competence of the staff, quality of the information provided, etc.) and their willingness to recommend the brand to their friends and family.
This distinction echoes the 10 commitments we have made to our customers as part of our Carrément Engagé charter, which guarantee support throughout our customers' projects, and even afterwards:
- Peace of mind
This recognition encourages us to pursue our daily efforts to continue our continuous improvement process and to provide our customers with an ever higher quality of service.
Congratulations to all the teams who have worked for this result!
*Independent and anonymous survey conducted online by Statista from 05/06/2021 to 07/28/2021 among 20,000 respondents.